Breaking the Silo Mentality
A question I always get asked is how to break the Silo Mentality and way of working in a business...
People Process Technology
As you know, business is tough at the best of times, never mind the strange times we are currently living...
Employee Engagement & Effective Teams
I always say that if you look after your team, they will look after your business AND customers. Another thing...
The Value of a Collaborative Team Structure
One of the biggest issues I see when implementing an organisational chart is that it's enabling the 'silo' mentality approach...
The Leader’s Role
So you are a leader.. do you ever wonder what your role should be? Are you doing the right things?...
Your People – Employee Engagement
I've written about people and building winning teams many times before, and I can't ever state enough how important your...
How are you improving your Business Model Performance?
So how is your business model? Or do you have one..? Whether you like it or not, or whether you...
Lessons in Sales
One of the things I like to share with my customers is my mistakes and my lessons, so they don't...
Systematic Sales – The Aftersales Process
So you got the sale.. GOOD JOB!! I've been working in sales along time, under many different guises, and there...
Metric Madness – How to develop Business Metrics
So the dreaded metrics.. A question I always ask my clients is do they believe that the metrics they capture...
Operational Effectiveness – Business Process Performance
The process of improving business process performance should always be at the top of your agenda, as I keep saying,...
Managing your Cash flow or Profits?
Should you improve Cashflow or Profits? This is a question I get asked very often and the answer is not...
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